FAQs
We apologize for the inconvenience but we are not responsible for re-shipping shipping costs if the a package returned to our Order Fulfillment Center due refusal of package or multiple failed delivery attempts by customer or household members. A store credit for the refused items will be issued and we will reserve the right to deduct any related return charge imposed by the shipping carrier.
We apologize for the inconvenience but we are not responsible for re-shipping shipping costs if the a package returned to our Order Fulfillment Center due refusal of package or multiple failed delivery attempts by customer or household members. A store credit for the refused items will be issued and we will reserve the right to deduct any related return charge imposed by the shipping carrier.
We know how super exciting it is to be receiving a package! Our processing time is 1-5 business days then shipped to you!
(Business days do not include weekend or holidays)
If we had a promotion or new launch, orders processing time may increase! We are working hard to get them to you as soon as possible so don’t worry, you will receive it soon.
We know how super exciting it is to be receiving a package! Our processing time is 1-5 business days then shipped to you!
(Business days do not include weekend or holidays)
If we had a promotion or new launch, orders processing time may increase! We are working hard to get them to you as soon as possible so don’t worry, you will receive it soon.
Whoops! We are sorry about the mishap! Contact our Customer care team within 24 hours of delivery with the list of the missing items. Photos of products and shipping label is required. We reserve the right to prove accuracy of order. *Discontinued or Sold out items are not eligible for replacements but will be issued a store credit for the amount paid.
Whoops! We are sorry about the mishap! Contact our Customer care team within 24 hours of delivery with the list of the missing items. Photos of products and shipping label is required. We reserve the right to prove accuracy of order. *Discontinued or Sold out items are not eligible for replacements but will be issued a store credit for the amount paid.
Well Wont he do it!! The blessings are in your favor! Keep them! You deserve it! Just Tag us in the photos ;)
Well Wont he do it!! The blessings are in your favor! Keep them! You deserve it! Just Tag us in the photos ;)
Oh No!! We are sorry about the mishap! Contact our Customer care team within 24 hours of delivery with your order details and we will send you the proper order ASAP! *Discontinued or Sold out items are not eligible for replacements but will be issued a store credit for the amount paid.
Oh No!! We are sorry about the mishap! Contact our Customer care team within 24 hours of delivery with your order details and we will send you the proper order ASAP! *Discontinued or Sold out items are not eligible for replacements but will be issued a store credit for the amount paid.
Oh no! We are sorry about the mishap!
Contact our Customer care team within 24 hours of delivery with the list of the missing items. We reserve the right to prove accuracy of order. *Discontinued or Sold out items are not eligible for replacements but will be issued a store credit for the amount paid
Oh no! We are sorry about the mishap!
Contact our Customer care team within 24 hours of delivery with the list of the missing items. We reserve the right to prove accuracy of order. *Discontinued or Sold out items are not eligible for replacements but will be issued a store credit for the amount paid
If you have any questions, comments, and concerns please contact customer care at ShopL145@ShopL145.com and someone will contact you within 24-48 hours regarding your issue.
Please note, this is the means of reaching L145. Any other emails, social media sites, or websites that are not L145 are not proper outlets of reaching L145.
If you have any questions, comments, and concerns please contact customer care at ShopL145@ShopL145.com and someone will contact you within 24-48 hours regarding your issue.
Please note, this is the means of reaching L145. Any other emails, social media sites, or websites that are not L145 are not proper outlets of reaching L145.
United States Postal Service “USPS” is our preferred shipping carrier within the United States. Our products processing time is 1-5 business days, regardless of the shipping method selected at checkout. All orders placed after 3pm CST will be processed the next business day. No packages are processed or shipped on weekends or holidays. Any and all delays should be followed up with the USPS carrier. Once the package has left our fulfillment center, has been received by the post office and a tracking number has been assigned, we are not liable for mishandled, improper delivery location, weather delays, or lost packages. If your shipments shows “confirmed” delivery” from USPS, we are not responsible/liable for replacing packages.
Checking your email for the USPS Tracking link is the quickest and easiest way to find out where your package is located. If you need any additional information on your package, contact USPS customer services at 1 (800) 275-8777, and provide them with your tracking number for them to assist you. We are not responsible for lost, stolen, damaged, or delayed shipments and will not replacing any products.
United States Postal Service “USPS” is our preferred shipping carrier within the United States. Our products processing time is 1-5 business days, regardless of the shipping method selected at checkout. All orders placed after 3pm CST will be processed the next business day. No packages are processed or shipped on weekends or holidays. Any and all delays should be followed up with the USPS carrier. Once the package has left our fulfillment center, has been received by the post office and a tracking number has been assigned, we are not liable for mishandled, improper delivery location, weather delays, or lost packages. If your shipments shows “confirmed” delivery” from USPS, we are not responsible/liable for replacing packages.
Checking your email for the USPS Tracking link is the quickest and easiest way to find out where your package is located. If you need any additional information on your package, contact USPS customer services at 1 (800) 275-8777, and provide them with your tracking number for them to assist you. We are not responsible for lost, stolen, damaged, or delayed shipments and will not replacing any products.
Local pick-up available during our brick-and-mortar store's operating hours, providing you with convenient access to your order.
Local pick-up available during our brick-and-mortar store's operating hours, providing you with convenient access to your order.
L145 wants you to enjoy our products as much as we do, but All Sales are Final. We do not offer returns, exchanges or refunds. Please be confident in your purchase. We will give descriptions about each item and also follow the size chart.
L145 wants you to enjoy our products as much as we do, but All Sales are Final. We do not offer returns, exchanges or refunds. Please be confident in your purchase. We will give descriptions about each item and also follow the size chart.
Still need assistance?
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